What are LaceOuts?
LaceOut Shoelaces are a cool custom alternative to traditional shoe string laces.
What kind of shoes can the Custom Shoelaces be put in?
Any shoes with round holes for the laces (eyelets). Shoes like Converse, Vans and anything that has the big holes are super easy to fit with the LaceOut Brand Custom Shoelaces. But any shoes with little or big holes will work.
What types of shoes are LaceOut brand Custom Shoelaces intended for?
LaceOut Brand Custom Shoelaces are intended for shoes with large metal eyelets, however, they work on nearly ALL shoes if you use a small key to widen the hole the lace fits into. In most cases, the hole just reforms tightly around the new lace, providing a great fit. Different shoes with this type of metal eyelets come with different size holes. On some types of shoes, the holes are slightly smaller than other and will require more effort to insert the LaceOut Brand Custom Shoelaces into the holes, however you may want to use a blunt pencil to help you push and pull at the same time.
How do you put the laces into the shoe?
If you look on our website or YouTube channel (Website/YouTube channel URL), it shows a demonstration on how to put the laces on and take them off.
To insert the LaceOut Brand Custom Shoelaces, first start with the eyelets located towards the front of the shoes (nearest to your toes). Take one end of the LaceOut Brand Custom Shoelaces and insert it into the hole. Then with the other hand, pull from the inside the shoe and pull it out and through the hole. Repeat to the other side, and then for the rest of the holes.
What are Eyelets?
Eyelets are the holes that shoelaces go into.
What is the best way to install?
The hook has a thinner side and thick side, start with the thin side, put it in the eyelet and pull it in from the inside. And for small eyelets, you can use a pair of pliers, it might be easier on your fingers.
How do I make sure I end up with a comfortable fit after installing LaceOut Brand Custom Shoelaces?
The last two LaceOut Brand Custom Shoelaces fitted on your shoe should be properly sized such that they are minimally stretched (or not stretched at all) when you put your shoes on.
How can I prevent the LaceOut Brand Shoelaces shoelaces from ripping if I have to removing them to change size or color?
When you are taking the laces off, hold it by the end of the lace and wiggle it off while pulling, instead of just pulling on the lace.
Will there be custom laces that the customers can make?
Eventually, yes. But not right now.
How many colors are there and what are they?
LaceOut Brand Shoe laces are currently offered in 10 colors including Red, Orange, Yellow, Green, Blue, Pink, Purple, Grey, Black, and White. more are coming soon!
Does the cost of purchase include shipping and handling?
No. Shipping and handling is additional, but we do work hard to keep those costs minimal for our customers.
How long would they last?
LaceOut Brand shoe laces are durable and can very well outlast your shoes unless of course your pets take an interest to using them as chew toys.
Is this product available in stores?
Not yet. Currently, they are only available for purchase on our website. UPDATE: We are talking with a few outlets at this moment.
What is your return policy?
You can return the product within 14 days of purchase if you are not satisfied with its performance.
Can I mix and match colors?
Definitely! This is the best way to use this product.
Do these get dirty like regular laces?
No! Even if they get dirty, they will wipe clean with a damp cloth, its hard to do that to your old shoelaces…
What is this product made of?
A special blend polymer that gives them the right durability and stretch.
Does this product have latex?
I have a narrow (or wide) foot; will any of your styles fit?
Yes. There are various sizes to choose from. We are very confident that you will find the right size to fit your shoe.
How can I clean LaceOut Brand Shoelaces?
Soap and water.
What are the funky numbers listed on the MyLaces?
They are the shoelace sizes.
Where is the shoelaces size located?
The shoelace sizes are located on the right of the lace or on some laces, you will find them in the middle.
Can I customize my shoelaces?
Yes, you can customize color combinations any way you like. Post a picture on our Facebook page to share your favorite color combo: www.facebook.com/MyLaceMyStyle.
I don’t like the color I received, what should I do?
You have 14 days from the day you receive your purchase to return them to us request an alternate color.
What if I receive a defective lace?
You can send us a picture of the defective laces and we will send you a new set.
How do I contact you if I have a question?
You can contact us at firstname.lastname@example.org with any questions or concerns.
Are these laces for all ages?
Do I get a discount for teams, cheerleaders, and other school teams?
Yes. Please contact email@example.com and we can coordinate.
Do you offer express shipping options?
Yes we do. Please refer to the shopping cart options on the website to see the different options and pricing.
Do you offer International shipping?
Yes. Please refer to shopping cart shipping options for more information.